Global Medical Information Manager

Headquartered near Basel, Switzerland – a European biotech hub – Idorsia has a highly experienced team of dedicated professionals, covering all disciplines from bench to bedside; QUVIVIQ™ (daridorexant), a different kind of insomnia treatment with the potential to revolutionize this mounting public health concern; strong partners to maximize the value of our portfolio; a promising in-house development pipeline; and a specialized drug discovery engine focused on small-molecule drugs that can change the treatment paradigm for many patients. Idorsia is listed on the SIX Swiss Exchange (ticker symbol: IDIA).

We are looking for an enthusiastic and knowledgeable professional with a solid foundation in medical information and hands‑on experience supporting high enquiry volumes in a fast‑moving environment. Curious, collaborative, and proactive, the successful candidate enjoys working in a scientifically focused setting and takes pride in delivering high‑quality, accurate information. They will stand out for their strong customer orientation, attention to detail, and ability to build positive connections across teams.

Candidate Requirements

• Scientific educational background (Bachelor)
• Minimum 5 years of experience in the pharmaceutical industry predominantly in the medical information function.
• Experience in a medical information role regionally and/or globally.
• Proven track record of delivering high quality Medical Information assets and operating within various cross-functional projects to improve functional capabilities.
• Strong oral and written communication skills in English. Fluency in French or German would be beneficial.

Key Responsibilities

In this role you will support the Medical Information function at Idorsia and provide product specific expertise. Additionally, this role contributes to various Medical Information projects and processes such as content generation, enquiry escalation handling, metric reports, digitally driven solutions implementation, etc.

Specific accountabilities include:

• Generates high quality Medical Information responses and FAQs to address HCP, patient and various other customer enquiries, whilst ensuring compliance and presenting the data in a fair and balanced way.
• Supports the maintenance of a robust Global Medical Information process that is fit for the business requirements and is audit- and inspection ready. This includes responsibility for adhering to Medical Information SOP/Working Practices, database training (including training of internal/external partners), content generation planning/execution, and metric & insights generation to drive business decisions.
• Support the management of any external agencies and partners involved in Medical Information.
• Responsible for training internal teams, as required, in Medical Information processes.
• Ensures cross‑functional collaboration with key partners.
• Additional key activities include preparing reconciliation reports with Pharmacovigilance and Quality, as well as performing quality assurance on medical information enquiries.
•  Supporting medical booths at congresses may also be required.

What we offer

• Development – opportunities to grow, learn, and expand your expertise in a dynamic and international organization
• A collaborative culture – a supportive, solution-oriented environment where teamwork, initiative, and new ideas are encouraged
• International exposure – work in a truly multicultural setting with colleagues and partners from around the world

Work  Location: Allschwil

Country: Switzerland

Business Area: Global Medical Affairs

Schedule: Fulltime

Job Type: Permanent

Job ID: 4723

At Idorsia, we harness the power of difference, authenticity, and inclusion to achieve business success.
We encourage all potential candidates with diverse backgrounds of race, color, religion, sexual orientation, gender identity, age, national origin, and disability to submit their job applications. All applicants will receive consideration.
We are committed to fostering respect, fairness, and equal opportunities for all job applicants and our employees.

Please be informed that if you are selected for this position, your employment will be subject to a pre-employment background screening process, of which you would be informed in greater detail in due course.

Idorsia Pharmaceuticals Ltd ("Idorsia") is committed to a fair and transparent application process. In order to avoid any conflict of interest in line with Idorsia Code of Business Conduct, which would undermine such a commitment, the applicants  must disclose any personal, financial, or other outside interests interfering with the interests of Idorsia. Further, the applicant is obliged to disclose any and all relationships with close or affiliated persons, who are employees of Idorsia or are collaborating with Idorsia in any other contractual relationship. 

Please note Idorsia operates a strictly controlled list of preferred recruitment partners. For those partners who have no valid, signed Master Service Agreement in place with Idorsia, all unsolicited resumes, CVs, anonymous profiles, or any other candidate details submitted through our website or to personal e-mail accounts of employees of Idorsia Pharmaceuticals (including any of its subsidiaries, affiliates, or related companies) are considered the property of Idorsia Pharmaceuticals and are not subject to payment of any form of introduction, placement or referral fees.