System Engineer Office365 - eWorkplace


Allschwil - Basel Area, BL, CH



About Idorsia Pharmaceuticals Ltd

Idorsia Ltd is reaching out for more - We have more ideas, we see more opportunities and we want to help more patients.

In order to achieve this, we will develop Idorsia into one of Europe’s leading biopharmaceutical companies, with a strong scientific core.

Headquartered in Switzerland - a European biotech hub - Idorsia is specialized in the discovery and development of small molecules, to transform the horizon of therapeutic options. Idorsia has a broad portfolio of innovative drugs in the pipeline, an experienced team, a fully-functional research center, and a strong balance sheet – the ideal constellation to bringing R&D efforts to business success.

Idorsia was listed on the SIX Swiss Exchange (ticker symbol: IDIA) in June 2017 and has over 800 highly qualified specialists dedicated to realizing our ambitious targets.

Job Responsibilities

The System Engineer is responsible for the management of IT systems used to deliver Office 365 eWorkplace services to the company. This includes the planning, implementation, integration, testing and management of the system releases, with a clear understanding of the pharmaceutical regulations within GxP environments. 


  • Assessment of user needs through close cooperation with business functions, to provide support and deliver proactive Office 365 services
  • Ongoing maintenance, troubleshooting and user support of the Idorsia Office 365 platform to ensure customer satisfaction
  • Management of system releases and processes, including vendor management or coordination of qualification activities with development/execution of tests and end user communication
  • Creation of system related training and quality documentation, in compliance with relevant policies and standards
  • Configuration of new functionalities based on user requirements
  • Focal point to communicate and resolve system related problems, in collaboration with other IT teams and the software vendor, on changes, fixes, and updates
  • Strong understanding of business requirements and technology to support business objectives
  • System Manager for defined information systems
  • Participation in development of systems strategy plans
  • Project management for business initiatives

Candidate’s Requirements


  • University degree in science, computer science, management information systems, or related field
  • Minimum 5 years of professional experience, role in the pharmaceutical industry would be a plus
  • 5 or more years of experience in building, managing and operating Microsoft systems. Certification would be an asset. 
  • 2 or more years of experience in managing a Microsoft Office 365 platform (Exchange Online/Outlook, Teams, OneDrive)
  • Strong knowledge in client and server operating systems management (Windows 10, Windows Server) and administration of large groups of computers
  • Experience in managing Azure and/or AWS infrastructure/platform as a service (IaaS/PaaS) to run eWorkplace IT systems would be a plus
  • Practice in development of system documentation, training documentation and end-user communication
  • Knowledge of regulated environments (GxP) would be a plus
  • Strong communication skills, able to understand problems and present solutions towards business partners
  • Good analytical skills, ability to understand business requirements and to transform them into IT solutions
  • Independent, hands-on working style, team player, highly self-motivated, autonomous, proactive, change and user oriented
  • Fluent in English (written and spoken), French and/or German is a plus

What Idorsia offers


  • Exciting opportunities  for development and professional growth within our dynamic organization
  • A collaborative and solution oriented enviroment where you can make a difference
  • An innovative and open culture in a truly multicultural environment
  • A competitive salary and generous social benefits


Work  Location: Allschwil
Country: Switzerland
Business Unit: Global Information Services – Infrastructure & User Support
Schedule: Fulltime    
Job Type: Permanent 
Job ID: 2267



If you are interested, please click on apply now.

Please be informed that if you are selected for this position, your employment will be subject to a pre-employment background screening process, of which you will be informed in greater detail in due course.

Idorsia operates a strictly controlled list of preferred recruitment partners. For those partners who have no valid, signed Master Service Agreement in place with Idorsia, please note that all unsolicited resumes, CVs, anonymous profiles, or any other candidate details submitted through our website or to personal e-mail accounts of employees of Idorsia Pharmaceuticals (including any of its subsidiaries, affiliates or related companies) are considered the property of Idorsia Pharmaceuticals and are not subject to payment of any form of introduction, placement or referral fees.