Global Medical Information Product Specialist


Basel Area - Allschwil, BL, CH



About Idorsia Pharmaceuticals Ltd

Idorsia Ltd is reaching out for more - We have more ideas, we see more opportunities and we want to help more patients.

In order to achieve this, we will develop Idorsia into one of Europe’s leading biopharmaceutical companies, with a strong scientific core.

Headquartered in Switzerland - a European biotech hub - Idorsia is specialized in the discovery and development of small molecules, to transform the horizon of therapeutic options. Idorsia has a broad portfolio of innovative drugs in the pipeline, an experienced team, a fully-functional research center, and a strong balance sheet – the ideal constellation to bringing R&D efforts to business success.

Idorsia was listed on the SIX Swiss Exchange (ticker symbol: IDIA) in June 2017 and has over 800 highly qualified specialists dedicated to realizing our ambitious targets.


Reporting to the Senior Director of Global Medical Information, the Global Medical Information Product Specialist will support the establishment of the Global Medical Information function at Idorsia and provide expertise specific to the needs of a product & Global Medical Information resources development plan. Additionally, this role contributes to various Global Medical Information projects and processes such as, vendor management, SOP generation, digitally driven solutions implementation, etc. The Product Specialist will help anchor the single Global content strategy based on science, with local variations dictated by local regulations that will be executed upon by the Medical Information teams operating in the US, Japan, Europe and Canada. The Global Medical Information Product Specialist will be co-located with the rest of the Commercial team at the company headquarters in in Allschwil/Basel, Switzerland.



Specific accountabilities include:


  • As an integral member of the Global Medical Affairs team, the Product Specialist will be delivering on the Global Medical Information strategy and driving its roll out by creating best in class Global Medical Information resources (e.g. Standard Response Letters, FAQs, Med Info Insights Reports etc.) to support internal and external stakeholders.
  • Supports the creation of a robust Global Medical Information process that is fit for the business requirements and is audit- and inspection ready. This includes responsibility for the generation of Global Medical Information SOPs/Working Practices, supporting the Global Database implementation (including training of internal/external partners), Global content generation planning/execution, and metric & insights generation to drive business decisions.
  • Generates high quality Global Medical Information resources such as Global Standard Response Letters, FAQs, slide decks, and Customized Responses to address HCP and various other customer enquiries.
    • Reflects the scientific data in a fair, balanced way 
    • Global Standard content is drafted according to the TA/Product Strategy and customer insights
    • Custom content is drafted as a matter of priority to address HCP and other customer requests with a sense of urgency and in coordination with various internal stakeholders
  • Coordinating with external agencies and partners that support any administrative Global Medical Information tasks;
  • Responsible for training Medical, R&D and Commercial Teams on the Global Medical Information process and on the key content generation plans and deliverables.
  • Ensures on all levels cross-functional collaboration, particularly with Pharmacovigilance, Quality Assurance, Marketing, Market Access, Regulatory and R&D.



Candidate Profile 

The Medical Information Product Specialist will be an experienced professional with a strong, successful track record in medical information including in high pace, high volume therapeutic areas.
As a collaborative, hands on individual, the successful candidate will have the agility to operate in a dynamic, science-driven environment. S/he will stand out for customer focus, a quality driven mindset, an innovation driven approach, and the ability to build bridges within the wider business.

Candidate Requirements:


  • Scientific educational background and minimum 5 years of experience in the pharmaceutical industry predominantly in the medical information function
  • Experience in a medical information role regionally and/or globally is highly advantageous
  • Proven track record of delivering high quality Medical Information resources (e.g. Standard Response Letters, FAQs, Med Info Insights Reports etc.) and operating within various cross-functional projects to improve functional capabilities
  • Strong communication (oral and written) skills and ability to effectively work within multicultural environment



Work  Location: Allschwil
Country: Switzerland
Business Area: Global Commercial Operations
Schedule: Fulltime
Job Type:  Permanent
Job ID: 2456



If you are interested, please click on apply now.

Please be informed that if you are selected for this position, your employment will be subject to a pre-employment background screening process, of which you will be informed in greater detail in due course.

Idorsia operates a strictly controlled list of preferred recruitment partners. For those partners who have no valid, signed Master Service Agreement in place with Idorsia, please note that all unsolicited resumes, CVs, anonymous profiles, or any other candidate details submitted through our website or to personal e-mail accounts of employees of Idorsia Pharmaceuticals (including any of its subsidiaries, affiliates or related companies) are considered the property of Idorsia Pharmaceuticals and are not subject to payment of any form of introduction, placement or referral fees.