System Engineer End User Computing


Basel, CH



About Idorsia Pharmaceuticals Ltd

Idorsia Ltd is reaching out for more - We have more ideas, we see more opportunities and we want to help more patients.
In order to achieve this, we want to develop Idorsia into one of Europe’s leading biopharmaceutical companies, with a strong scientific core.
Headquartered in Switzerland - a European biotech hub - Idorsia is specialized in the discovery and development of small molecules, to transform the horizon of therapeutic options. Idorsia has a broad portfolio of innovative drugs in the pipeline, an experienced team, a fully-functional research center, and a strong balance sheet – the ideal constellation to bringing R&D efforts to business success.
Idorsia was listed on the SIX Swiss Exchange (ticker symbol: IDIA) in June 2017 and has over 1,200 highly qualified specialists dedicated to realizing our ambitious targets.


Job Responsibilities

The System Engineer is responsible for the management of IT systems used to deliver End User Computing services to the company. This includes the planning, implementation, integration, testing and management of the system releases, with a clear understanding of the pharmaceutical regulations within GxP environments. 


  • Assessment of user needs through close cooperation with business functions to provide support and proactive service, including analysis of opportunities in accordance to the IT strategy and architecture
  • Focal point to communicate system related problems, in collaboration with the IT teams and the software vendor on changes, fixes, and updates
  • Ongoing troubleshooting, user support and maintenance of systems to ensure customer satisfaction
  • Management of system releases process including vendor management, coordination of qualification activities, with development/execution of tests and end user communication
  • Development of training documentation
  • Creation of system related QS documentation (IOQs) in compliance with relevant policies and standards
  • Guarantee compliance to CSV requirements, IT Policies, and standards
  • Configuration of new functionalities based on user requirements
  • Strong understanding of business requirements and technology to support business objectives
  • System Manager for defined information systems
  • Participation in development of systems strategy plans
  • Project management for business initiatives 

Candidate’s Requirements 


  • University degree in science, computer science, management information systems, or related field
  • Minimum 5 years of professional experience, preferably minimum 3 years in the pharmaceutical industry
  • 5 or more years of experience in managing a Microsoft Office 365 platform (Exchange Online, SharePoint, Teams, OneDrive)
  • 5 or more years of experience in building, managing and operating Microsoft Active Directory and Azure AD systems including GPO management. Certification would be an asset. 
  • Strong knowledge in client and server operating systems management (Windows 11, Windows Server 2019) and administration of large groups of computers
  • 3 or more years of experience in operating Microsoft MECM including software packaging
  • Experience in managing Azure and/or AWS infrastructure/platform as a service (IaaS/PaaS) to run End User Computing IT systems would be an asset
  • Practice in development of system documentation, training documentation and end-user communication
  • Very good knowledge of regulated environments (GxP)
  • Strong communication skills, able to understand problems and present solutions towards business partners
  • Good analytical skills, ability to understand business requirements and to transform them into IT solutions
  • Independent, hands-on working style, team player, highly self-motivated, autonomous, proactive, change and user oriented
  • Fluent in English (written and spoken), French and/or German is a plus

What Idorsia offers


  • Exciting opportunities for development and professional growth within our dynamic organization
  • A collaborative and solution-oriented environment where you can make a difference
  • An innovative and open culture in a truly multicultural environment
  • A competitive salary and generous social benefits


Work Location: Allschwil – Basel Area
Country: Switzerland
Business Area: Global Information Services
Schedule: Fulltime
Job Type: Permanent
Job ID: 4371


At Idorsia, we harness the power of difference, authenticity, and inclusion to achieve business success.
We encourage all potential candidates with diverse backgrounds of race, color, religion, sexual orientation, gender identity, age, national origin, and disability to submit their job applications. All applicants will receive consideration.
We are committed to fostering respect, fairness, and equal opportunities for all job applicants and our employees.

Please be informed that if you are selected for this position, your employment will be subject to a pre-employment background screening process, of which you would be informed in greater detail in due course.

Idorsia Pharmaceuticals Ltd ("Idorsia") is committed to a fair and transparent application process. In order to avoid any conflict of interest in line with Idorsia Code of Business Conduct, which would undermine such a commitment, the applicants  must disclose any personal, financial, or other outside interests interfering with the interests of Idorsia. Further, the applicant is obliged to disclose any and all relationships with close or affiliated persons, who are employees of Idorsia or are collaborating with Idorsia in any other contractual relationship. 

Please note Idorsia operates a strictly controlled list of preferred recruitment partners. For those partners who have no valid, signed Master Service Agreement in place with Idorsia, all unsolicited resumes, CVs, anonymous profiles, or any other candidate details submitted through our website or to personal e-mail accounts of employees of Idorsia Pharmaceuticals (including any of its subsidiaries, affiliates, or related companies) are considered the property of Idorsia Pharmaceuticals and are not subject to payment of any form of introduction, placement or referral fees.