Sales Operations Analyst


Philadelphia, PA, US


The purpose of Idorsia is to discover, develop and bring more, innovative medicines to patients. We have more ideas; we see more opportunities and we want to help more patients.  In order to achieve this, we will develop Idorsia into a leading biopharmaceutical company, with a strong scientific core.


Headquartered near Basel, Switzerland, the US Commercial Operations & Clinical Development teams are based near Philadelphia, Pennsylvania.  Idorsia is committed to meet the changing needs of healthcare professionals, patients and their families.  The core of what we do is to bring creative solutions to the market based on our science and data.


The Sales Operations Analyst will actively support the master data management needs for the organization’s commercial efforts in the areas of sales performance reporting, sales force sub-national commercial analytics and insights, sales force alignments, incentive compensation quality control, CRM, and commercial data warehousing. This position reports to the Director, Sales Operations, and works closely with US and Global IT and several third-party vendors.


  • Triage, research and work to resolve mismatched customer records between third-party customer data audits (such as IQVIA) and our customer master data of record (Veeva OpenData)
  • Work closely with our partner Veeva Data Stewards to review and resolve field-initiated data change requests that have been rejected or require additional information or resubmission
  • Work with the Idorsia IT service desk and with our field colleagues directly to collect, research, resolve and respond to data related concerns, questions or issues
  • Assist the Sales Operations team in managing, analyzing, and implementing geographic alignment changes
  • Assist the Sales Operations team in regular data quality control of the field reporting suite of dashboards (Power BI)
  • Assist the Sales Operations team in partnering with our incentive compensation administration vendor to ensure the quality, accuracy, and timeliness of data exchanges
  • Collaborate with Sales and IT partners to implement, or improve upon existing, data standards
  • Actively participate in commercial data governance planning
  • Monitor data quality, analyze trends and report to proactively remediate data quality identified issues
  • Support other Sales Operations systems and processes as needed



  • Bachelor’s degree with 1-2 years of data analysis experience.
  • Must have demonstrated expertise with MS Excel for executing analytic tasks against large data sets



  • Experience in the pharmaceutical industry preferred
  • Experience in Sales, Marketing or Data/IT Support role with some or all of the responsibilities being data management or stewardship, commercial/sales operations or analytics preferred


At Idorsia, we harness the power of difference, authenticity and inclusion to achieve business success. We are committed to fostering respect, fairness and equal opportunities for all job applicants and all our employees.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.


Please be informed that if you are selected for this position, your employment will be subject to a pre-employment background screening process, of which you will be informed in greater detail in due course.


Idorsia operates a strictly controlled list of preferred recruitment partners. For those partners who have no valid, signed Master Service Agreement in place with Idorsia, please note that all unsolicited resumes, CVs, anonymous profiles, or any other candidate details submitted through our website or to personal e-mail accounts of employees of Idorsia Pharmaceuticals (including any of its subsidiaries, affiliates or related companies) are considered the property of Idorsia Pharmaceuticals and are not subject to payment of any form of introduction, placement or referral fees.

Nearest Major Market: Philadelphia